104002 —    График личного приема граждан руководителем управления либо указание на дату и время приема граждан начальником управления

Availability ('Found') describes the fact of publishing the information or service corresponding to the particular parameter at the official website (0; 1).

Navigability ('Accessible') describes convenience for finding information relevant to the given parameter at the official website. It takes in consideration whether the information is placed in a correct section, and how many consecutive hyperlinks, starting from the home page, are to be followed (1; 2; 3).

HTML accessibility ('Hypertext') describes the fact of placing the parameter information at the official website in HTML format, facilitating the search (0; 1).

Parameter`s score is the openness of the parameter calculated as a product of criteria fines.

Score changes is the difference between current parameter`s score and the parameter`s score after the initial evaluation.