104006 — ФИО руководителя подразделения или иного должностного лица, к полномочиям которого отнесены организация приема лиц, обеспечение рассмотрения их обращений

Availability ('Found') describes the fact of publishing the information or service corresponding to the particular parameter at the official website (0; 1).

Navigability ('Accessible') describes convenience for finding information relevant to the given parameter at the official website. It takes in consideration whether the information is placed in a correct section, and how many consecutive hyperlinks, starting from the home page, are to be followed (1; 2; 3).

HTML accessibility ('Hypertext') describes the fact of placing the parameter information at the official website in HTML format, facilitating the search (0; 1).

Parameter`s score is the openness of the parameter calculated as a product of criteria fines.

Score changes is the difference between current parameter`s score and the parameter`s score after the initial evaluation.